To protect our customers, we are committed to providing security update support for products sold for at least 10 years from the date of release. If you find any security or privacy vulnerabilities in our equipment, software or network servers, please report them to us in a timely manner. We welcome feedback.
We deal with security vulnerabilities in our products or services quickly and carefully. We will take necessary measures to reduce the risks faced by our customers, provide relevant information in a timely manner, and provide appropriate fixes and mitigation measures to solve the security threats faced by Gree's hardware, software or network servers.
Vulnerability Reporting
Vulnerability reporters can submit potential security vulnerabilities to us through the corresponding
emergency mailbox.
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Loopholes and omission policies
We address reported potential vulnerabilities in accordance with our vulnerability policy.
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Vulnerability Management Process
We will manage and address both potential and identified vulnerabilities in accordance with our
vulnerability management process.
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